Faculty of EngineeringQuality Management

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QUALITY MANAGEMENT SYSTEM

INSTITUTIONAL ACCREDITATION

The Faculty of Engineering has obtained certification for the implementation of the Quality Management System (QMS) according to Unibasq’a AUDIT programme and more than 50% of its degree programmes have successfully passed the individual degree accreditation renewal process. Therefore, it has had Institutional Accreditation since 24 May 2021.

The Institutional Accreditation of centres is an alternative to the accreditation model for official university degrees. To this end, the synergies involved in the verification and renewal of degree accreditation are used in the certification process of the QMS implementation.

INSTITUTIONAL ACCREDITATION

BENEFITS ACHIEVED

A more efficient management of the Faculty and the processes for the verification, modification and accreditation of degree programmes.

A cross-cutting vision of all the Faculty's degree programmes for strategic decision-making.

Consolidation of a continuous improvement system for all the Faculty’s activities and degree programmes.

Greater autonomy and accountability for the University.

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Deusto Engineering School Institutional Accreditation Certificate

See certificate

Quality Management System

The Quality Management System at the Faculty of Education Sciences is formed by the organisational structure, authorities, processes, action procedures and resources provided to ensure quality assurance.

The Dean is responsible for the Quality Management System with the support of the Centre's Quality Committee, the Quality Committees of Degree Programmes and the advice of the University of Deusto’s Quality Unit. All the stakeholders of the centres and the degree programmes are represented in these committees.

The system is maintained and continuously improved through the implementation of the quality policy and the objectives of the Faculty's strategic plan, the assessment and analysis of stakeholder satisfaction, the analysis of process results, audits and the review of the system by the Centre's Quality Committee.

Faculty of Engineering

Quality policy and strategic objectives

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Faculty of Engineering

Quality policy and strategic objectives

The Faculty of Engineering has been accredited for the implementation of its Quality Assurance System in accordance withANECA's AUDITguidelines. This system is subject to a continuous improvement process through the analysis of process indicators and the defined methodology for this purpose.

One of the primaryobjectivesof the University of Deusto, and hence theFaculty of Engineering, is to achieve the satisfaction of all stakeholder groups within the University Community regarding the activities and services it offers.

QUALITY POLICY AT THE UNIVERSITY OF DEUSTO

THE FACULTY’S STRATEGIC OBJECTIVES

Faculty of Engineering QMS AUDIT Certificate

See certificate

STAKEHOLDER SATISFACTION

OUTCOMES

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The Faculty’s Quality Manual

See

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Process map

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SATISFACTION SURVEYS (TEMPLATES)

See

Faculty of Engineering

CONTINUOUS IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM

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Faculty of Engineering

CONTINUOUS IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM

The results of the QMS indicators are analysed annually by the Centre’s Quality Committee and the Quality Committees of Degree Programmes. Depending on the results, the appropriate improvement actions are established, which guarantees the sustainability and efficiency of the degrees and the Faculty.

Further information in the  "Quality Management. A fully accredited degree" section for each programme

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Sugerencias y Reclamaciones

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