I HAVE FINISHED MY NON-OFFICIAL STUDIES. WHEN AND HOW SHOULD I APPLY FOR THE DIPLOMA?
The University of Deusto has set up a self-service system that allows you to apply for the non-official degree certificates of current programmes and pay the fees through the following link deusto.es/secretariavirtual
Please remember that, before you can apply for your degree certificate, you must not have any pending documentation in your file and you must be up to date with all payments.
Important: please check that the personal details you provided to us are correct, as they will appear on your degree certificate. If they are incorrect or they have changed, please do not apply. You should request the updating of your personal details by sending a certified photocopy of your identification document to the University's General Secretariat, or by submitting the original document and a photocopy for verification purposes.
To do so, you must fill in the application form, sign it and submit it together with the required supporting documents, as detailed on the back of the application form.
Download form and instructions
You can apply by post or in person at the University of Deusto.
If you have changed any of your personal details, you must request that your details be updated by sending a certified photocopy of your identification document, or by presenting the original document and a photocopy for verification purposes at the University’s General Secretariat.
Important: In order to process the application for issuing your degree certificate, you must not have any pending documentation in your file and must be up to date with all payments.
In addition, in the case of degrees associated with an official degree (either Bachelor's or Master's), whether they have been taken as part of a Combined Degree Programme (CBP) or simultaneously, you need to have applied for the issuing of your official degree certificate to be able to apply for the processing of your Deusto degree certificate.
Some postgraduate studies include the fees for the issuing of the degree certificate or diploma in the enrolment fees. In these cases, issuance is ex officio, without the need for an application by the person concerned. In any case, if you need to request the issue of a duplicate certificate in the future, you will have to pay the corresponding fees.
When can I apply?
If you have been enrolled in the study programme you have completed this academic year, please check the application start date for each call. At the end of each semester, we need to carry out file closure processes before you can apply for your degree certificate.
The specific information is published in the Enrolment Instructions each year; typically, the deadline starts 3 weeks after the end of the assessment period in each call.
For subsequent years following the completion of studies, the enrolment period is open all year (except for August and UD holiday periods).
HOW AND WHEN WILL I RECEIVE MY (NON-OFFICIAL) DIPLOMA?
Once you have completed your self-service application, you can download the Degree Certificate Request Form, which will be valid until the final diploma is issued.
In any case, when your diploma is available, you will receive an email to the @opendeusto.es account and to the personal account you provided to us when making the request. If you change your email address, please remember to inform the General Secretariat so that it can update its database and you can receive the notification to collect your diploma correctly.
If the person concerned is unable to come to the University to collect his or her degree, he or she may authorise a third person to do so in writing (without the need for a power of attorney).
You can also request that the certificate be sent by post. You will receive an email to notify you that the diploma can be collected along with the application form, which you must complete and return to the General Secretariat.
Download postal application form
Important: To be valid, once collected, the certificate must be signed by the person concerned. No notes, annotations or other additions should be made to the diploma, as this would invalidate it.
DUPLICATE CERTIFICATE REQUEST
Only one duplicate certificate can be requested due to:
- Loss, destruction or damage.
- Change in personal data. In this case, the diploma (physical medium) that had been issued must be invalidated.
The application for the issuing of a duplicate of a diploma must be processed at the General Secretariat.
I NEED A CERTIFIED PHOTOCOPY OF MY DIPLOMA
The University of Deusto is not a public university and its staff does not include civil servants. Hence, it does not issue certified copies.
To obtain a certified copy you can:
- Go to a notary's office
- Submit a simple copy and the original (for verification purposes) to the entity to which it is to be accredited, the recipient of the document.